Covid 19 has arrived in New Zealand and this has produced rapid and profound change for us all in our work style. New Zealand dermatologists have adapted to the new environment and are strictly following the advice of the New Zealand government. Check the website of your dermatologist as this will explain the new procedures and give contact details.
Dermatology is well suited for telemedicine. Online virtual consultations are different but allow your care to continue during this period particularly for urgent problems. Ideally these are done in real time using video conferencing so that you can directly consult with your dermatologist. Sometimes it is easier to have the consultation on your smart phone rather than laptop or desktop so that the camera can be moved easily and the dermatologist can look at different areas of skin. It may be helpful to have someone who is with you in your “bubble” to help you move the phone to areas that you cannot easily reach.
Some areas of New Zealand are very remote and internet access is unstable or poor quality. Another way to seek help is for you to take photographs and e mail them to your dermatologist who can phone you. If you send photos make sure they are in focus and with a well-lit background so that the detail of the problem can be seen. For a dermatologist it is often helpful to see where the rash is on your body so take a “long shot” as well as “close ups” so that detail can be seen.
Pharmacies remain open. Your dermatologist can send the prescription to the pharmacy. Remember to be very specific with the exact details of your pharmacy so that the prescription is sent to the right one! Give the pharmacy a ring from home to make sure the medicine is ready to be picked up. Do not go if you are immunocompromised or over 70 years old.
Major health insurers in New Zealand have agreed to fund virtual consultations during this period. The insurers who we understand have agreed to virtual consultations include Southern Cross, Accuro, NIB, AIA, AA, Police Plan, Sovereign and Partners Life. Check with your insurer for details prior to the consultation.
Every New Zealand dermatologist extends their best wishes to you and your family/whānau during this time. Stay well, stay safe and be kind to each other.